Privacy
Policy

The General Data Protection Regulation (GDPR) of 25 May 2018, defines the principles to be followed during the collection, treatment and storage of personal data. They also guarantee the rights of the people concerned.

This privacy policy defines and informs you of the manner in which our internet site uses and protects the information that you transmit to us, when applicable, while using this site, which is accessible at the following URL: www.agregio-solutions.com (hereinafter referred to as the “Site”).

Please note that this privacy policy may be modified or amended at any time by Agregio Solutions, in particular in order to comply with any legislative, regulatory, jurisprudential or technological developments. In such a case, the date of the update will be clearly identified at the top of this policy. These modifications are binding for users as soon as they are published online. Users are therefore advised to consult this privacy and cookie use policy regularly in order to take note of any changes.

 

 

I. PERSONAL DATA

Generally speaking, it is possible for you to visit our website without communicating any personal information about yourself. In any case, you are in no way obligated to transmit information to Agregio Solutions. Nevertheless, in case of refusal, you may not be able to benefit from certain information or services that you have requested. For this reason, our Site may in some cases ask you to provide your name, first name, email address, telephone number, company and position (hereinafter your “Personal Information”). By providing this information, you expressly agree that it will be processed by Agregio Solutions for the purposes indicated in point 2 below and for the purposes restated at the end of each form. In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on April 14, 2016, and the French Data Protection Act of January 6, 1978 as amended, Agregio Solutions informs you of the following:

 

1. Identity of the person in charge of the processing of data and the Data Protection Officer (DPO)

The person in charge of data management is Mr Felix REYNAUD, President of the company Agregio Solutions.

The Data Protection Officer (DPO) in charge of ensuring compliance with the rules on the protection of personal data within the company is Sony Tricoire. You can contact him for any information or to exercise your rights at the following address: sony.tricoire@agregio-edf.com

You can also contact the National Commission for Data Processing and Liberties (Commission National Informatique et Libertés, CNIL).

 

2. Purpose of Data Collection

Agregio Solutions may process your Personal Information:

  1. for the purpose of providing you with the information or services you have requested (including: sending newsletters, commercial offers or white papers or assessing your level of compliance via a questionnaire);
    and/or
  2. for the purpose of collecting information allowing us to improve our website, products and services (including through cookies); and/or (c) for the purpose of being able to contact you about various events related to Agregio Solutions, including in particular product updates and customer support.

 

3. Recipient

Your data will not be communicated to third parties. However, you are informed that it can be disclosed in accordance with a law or regulation or in response to a decision made by a competent regulatory or judiciary authority.

 

4. Length of time data is stored

Your Personal Information is  stored by Agregio Solutions only for the time required for the purpose of the collection as indicated in 2 above, and will not in any case exceed 36 months (legal retention period for personal data collected for commercial prospecting purposes in accordance with the Simplified Standard No. 48 of the CNIL).

 

5. Data processing rights and freedoms

You have the following rights concerning your personal information, which you can exercise by writing to us at the postal address mentioned in point 1.

Right of access and communication of data

You have the right to access your Personal Information. However, due to security and confidentiality obligations related to the processing of personal data incumbent upon Agregio Solutions, you are informed that your request will be processed subject to you providing proof of your identity, in particular by producing valid electronic identification (in the case of requests made through our dedicated electronic form) or a signed photocopy of your valid identity document (in the case of a request addressed in writing) Agregio Solutions will have the right, if necessary, to refuse requests which are manifestly abusive (by their number, their repetitive or systematic character). To help you in your approach, particularly if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find a model letter drawn up by the Commission Nationale de l’Informatique et des Libertés (the “CNIL”) by clicking on the following link: https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

Right to rectify data

Under this right, the law entitles you to request the rectification, updating, blocking or deletion of data concerning you that may be inaccurate, erroneous, incomplete or obsolete. You can also define general and specific directives concerning the treatment of your personal data after your death. If necessary, the heirs of a deceased person may request that the death of their loved one be taken into account and/or that the necessary updates be made. To help you in your approach, particularly if you wish to exercise your right to rectification on your own behalf or on behalf of a deceased relative, by means of a written request to the postal address mentioned in point 1, you will find a model letter drawn up by the CNIL by clicking on the following link. https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

Right of opposition

It is only possible to exercise this right in one of the two following situations:

When the exercise of this right is based on legitimate reasons ;
or
When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.
To assist you in carrying out this procedure, in particular if you wish to exercise your right to object by means of a written request sent to the postal address indicated in point 1, you will find a model letter drawn up by the CNIL by clicking on the following link. https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

 

6. Response time

Agregio Solutions undertakes to respond to your request for access, rectification or opposition or any other request for additional information within a reasonable period of time, which shall not exceed 1 month from the receipt of your request.

 

7. Complaints to the competent authority

If you believe that Agregio Solutions is not in compliance with its obligations regarding your Personal Information, you can address a complaint or a request to the competent authority. In France, the competent authority is the CNIL, to which you can send a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.

 

II. COOKIE POLICY

When first accessing the website www.agregio-solutions.com, you are warned by a banner at the bottom of the screen that information regarding your navigation may be recorded in files known as “cookies.” Our cookie use policy allows you to better understand the services that we put in place regarding navigation on our website. It informs you, specifically, of all the cookies present on our website and their purpose (part I.) and informs you of the procedure for changing your cookie settings (part II.)

 

1. General information regarding cookies on our website

As the publisher of the current website, www.agregio-solutions.com may store cookies on your device’s hard disk (computer, tablet, mobile device, etc.) in order to guarantee a smooth and optimized navigation experience on our website. Cookies are small text files that allow us to recognize your computer, tablet or mobile device with the aim of personalizing the services that we offer. The information that these cookies gather does not allow us to identify you as an individual, and is used exclusively for our own needs to improve the interactivity and performance of our website, and to deliver content that is more relevant to you and your interests. Agregio Solutions never communicates any of this information to third parties unless your prior consent has been obtained, or when the disclosure of such information is required by law and set out in a court order or order from any other legal or administrative authority authorized to access such information. For a better understanding of the information identified by cookies, the list below sets out the various types of cookies that may be used on the website www.agregio-solutions.com, their names, purposes and length of time kept.

 

2. Configuring your cookie preferences

You choose to accept or reject cookies at any moment during your first visit to the website www.agregio-solutions.com via a banner which appears at the bottom of your screen providing a brief explanation on the use of cookies and similar technologies. This banner informs you that by browsing the website www.agregio-solutions.com (by loading a new page or by clicking on various items on the website, for example), you consent to the use of cookies on your device. Similarly, your consent is implied when you click on the “X” icon on the right side of the banner appearing at the bottom of your screen. Depending on the type of cookie used, your consent may be required in order for cookies to be stored and read on your device.

a. Cookies that do not require consent: in line with recommendations from the CNIL, your prior consent is not required for certain cookies which are strictly necessary for the functionality of the website, or for the sole purpose of enabling or facilitating electronic communication. These include cookies for session identification, authentication, and load balancing sessions as well as interface customization cookies. Cookies issued and managed by Agregio Solutions are fully subject to the terms of this policy.

b. Cookies that require your prior consent: this requirement applies to “persistent” third-party cookies, which remain on your device until they are manually erased or expire.Since such cookies are issued by third parties, they are subject to their own privacy policies, to which links are provided below. This category of cookie includes reach measurement cookies (in particular Google Analytics), advertising cookies (which Agregio Solutions does not use) as well as social network / sharing cookies (such as Facebook, YouTube, Twitter and LinkedIn).
Reach measurement cookies provide statistics on how visitors interact with the various elements of the website (such as content/visited pages). Such data is used to enhance the performance of Agregio Solutions’ website.

This website uses a tool for measuring user traffic :
Social network sharing cookies are created and managed by the publisher of the social network  in question. Subject to your consent, these cookies allow you to share part of the content published on the website www.agregio-solutions.com with ease, for example by using a sharing “button” corresponding to the social network concerned.

Two types of social network sharing cookies are used on the website www.agregio-solutions.com :

c. You can configure cookies using several different tools Most Internet browsers are set up to automatically accept cookies by default. Your browser allows you to modify these standard settings so that cookies can be systematically rejected, or so that only some cookies are accepted or rejected based on the website issuing them.

WARNING:
Do note that preventing cookies from being saved on your device may affect your user experience as well as your access to certain services or features of the website. Where applicable, Agregio Solutions disclaims all liability for any consequences relating to the deterioration of your browsing experience arising from your decision to reject, delete or block cookies required for the functionality of the website. Such consequences shall not amount to damages entitling you to any claim for compensation. Your browser also allows you to delete existing cookies from your device, or to be informed when new cookies are about to the stored on your device. These settings do not impact your browsing but will preclude you from benefitting from any functionalities provided by the cookie. Do note the various ways in which you can configure cookies stored on your device.

Configuring your internet browser:
Each Internet browser has its own parameters for the management of cookies. To learn how to modify your cookie preferences, please see below for links to the help needed to access your browser’s cookie menu:
Chrome: https://support.google.com/chrome/answer/95647?hl=fr
Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies
Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Safari:  https://support.apple.com/fr-lu/guide/safari/sfri11471/mac

 

 3. List of Cookies used on the site

Twitter
tfw_exp
Allows the tracking of the user from Twitter.
Expiration: 10 days

Linkedin
_bizo_bzid
Improves the user experience according to the user’s browsing history
Expiration: 1 day
_bizo_cksm
Improves the user experience based on the user’s browsing history
Expiration: 1 day
Hotjar _hjIncludedInSample
Allows the collection of statistics and navigation behaviors on the page in order to continuously improve the website based on user navigation
Expiration: End of session

Addtoany (sharing on social networks)
_cfduid
Is a necessary security cookie.
_uvc
Is a performance cookie required for the effective downloading of resources

 

TARTE AU CITRON

The parameterization of the tarteaucitron tool.
The deactivation of cookies can also be done directly via the tool tarteaucitron installed on the site www.agregio-solutions.com.
It is an interactive tool which allows you to manage your cookies via a banner available at the top of the page when you visit the site for the first time by listing all active cookies.
To deactivate a cookie, you can simply click on the button “disallow” next to the proposed service.
You can modify your configuration concerning the administration of cookies at this address:
agregio-solutions.com/#tarteaucitron
For all questions or request for complementary information related to the current cookie policy, please contact us using the contact form on our site.

 

MATOMO (Piwik)

We use Matomo to track the traffic on the website. Matomo is an analytics solution that respects your privacy in line with the recommendations of CNIL and does not require any prior consent.